What is Graphorum?
It is AM Solutions' private artificial intelligence platform, designed and developed in Italy. It works on email, WhatsApp, Telegram, social media and documents with agents that share a single brain. It is installed on a mini PC in the office or at home, or runs in the European cloud, in a dedicated instance.
Local PC or cloud: which is better?
You choose: the platform is the same. With the local PC the data stays physically in the office and the AI works even without the Internet; you pay for the solution once plus a monthly maintenance and support fee, with on-site repair for PC faults. With the cloud you don't buy any hardware: you pay a monthly subscription and your instance runs on European servers, dedicated and isolated. You can switch from one to the other, taking all your data with you.
How do I buy it and when does it start?
Always here on the site: choose the plan, sign up and pay. With the cloud your instance activates on its own, right after payment, and you sign in via Login. With the local PC, after the order we come to you and install everything on site; the monthly fee is paid from when the platform is up and running.
Does my data go on the Internet?
With the local PC they stay in the office: the AI runs on the PC and external services are optional, chosen by you job by job. With the cloud they are on servers in Europe, in an instance dedicated to you alone, with encrypted connections and backups. Either way, your data never trains anyone else's models.
How secure is it? What cybersecurity does it have?
Cybersecurity is built in, in both plans: encrypted backups (AES-256-GCM) and encrypted credentials, two-step verification with an Authenticator app or by email, sign-in with personal username and password (stored only as a hash, with lockout after too many attempts), an isolated instance for every cloud customer, a tunnel with no open ports for the local PC, a log of all operations downloadable as CSV, person-by-person permissions, update checks every 5 minutes, spam and phishing sorting. And your data never trains anyone else's models. The measures are written into the data processing agreement.
Is the AI model really mine?
Yes. Your model is trained only on your work, only you use it and you can download it whenever you like, even if one day you leave. It grows up to 2.5 billion parameters: it reasons, sees images, uses tools, speaks several languages and has a dedicated voice.
What computer do I need?
With the cloud, none: you use the computer and phone you already have. With the local plan the mini PC is included: an office PC with 32 GB of memory, for example a Minisforum UM870 Slim (Ryzen 7 8745H with Radeon 780M graphics) running Debian Linux, which we prepare and install.
What if the AI gets something wrong or makes things up?
Every answer goes through the Regulator: the code checks dates, amounts, emails, phone numbers, VAT number and tax code and sends errors back. If nobody gets it right, it doesn't make things up: it marks the answer for review or asks you.
Does it reply to customers on its own?
Only if you switch it on, and with the agent you choose. You can keep it off, have it prepare replies for approval or let it reply on its own, channel by channel.
Can my colleagues use it?
Yes: everyone has their own access and permissions and can connect their own WhatsApp, Telegram and mailbox. You see everything, and the log shows who did what.
Can I cancel? What happens to my data?
Yes. You download all your data in a complete archive, including your model, and then delete it yourself: you receive a deletion certificate. If you switch to another provider we help you, as required by the Data Act. If you are a consumer you have 14 days to withdraw without giving reasons. Everything is explained on the withdrawal and data page.
What if the PC breaks down?
With the local plan you open a ticket: for PC faults we come on site. With the encrypted backup, everything is reinstalled on a new PC just as it was: settings, users, brain, chats, documents.
Can I sign in from outside the office?
Yes: with the cloud from any browser; with the local PC through the Cloudflare tunnel, with no open ports on the router. Always with two-step verification, by email or with an Authenticator app.